FAQ – Frequently asked questions

You can return your order within 14 days without giving any reason using a shipping service provider of your choice.

Please use our returns portal at: www.lacascara.de/retoure

Due to consumption taxes, we are only able to ship alcoholic beverages (e.g. spirits) in Germany. Unfortunately, shipping abroad to private individuals is not possible.

LACASCARA® is a slightly bitter, fruity aperitif with the exotic taste of cascara (pulp of the coffee cherry), grapefruits and raspberries.

It contains 16% vol. Alcohol and due to its composition it belongs to the category of liqueurs.

Cascara is the the red pulp of the coffee cherry that surrounds the coffee bean.

100% upcycling: While coffee production focuses on the bean, cascara has remained unused and was wasted in large quantities.

Cascara impresses with its fruity, tart taste that is reminiscent of rose hips and spicy honey.

Many aperitifs contain numerous artificial additives (colorings, acidulants, stabilizers, sweeteners, etc.). This way the price of production can be reduced.

We have decided to completely avoid artificial additives. The taste and color of LACASCARA® Aperitivo are made of fruits.

Using our self-developed, particularly gentle manufacturing process, we extract the characteristic aromas and the red color from the fruits.

Enjoy LACASCARA® Aperitivo best mixed with a sparkling wine or with tonic water. You can also drink it on the rocks or use it in many desserts.

You can find numerous recipe ideas here.

Due to our special manufacturing process LACASCARA® does not contain caffeine.

Our aperitif contains no artificial additives.

The combination of cascara, grapefruits and raspberries give our aperitif its natural red color and the unique taste.

Cascara is the red pulp of the coffee cherry that covers the coffee bean.

Cascara doesn't taste like coffee, it has a fruity, slightly bitter taste reminding of rose hips and spicy honey.

LACASCARA® is an premium aperitivo that can be purchased from the age of 18. It should be enjoyed responsibly.

Of course, LACASCARA® is not suitable for children, breastfeeding or pregnant women. Please remember that alcohol can harm the (unborn) child at any stage.

LACASCARA® has no best before date (BBD). The alcohol content ensures that our product has a long shelf life - even without refrigerating it.

Since we do not use any artificial additives, we recommend storing the bottle in a cool place and protected from light.

Yes. Our LACASCARA® liqueur is vegan and is produced without the use of animal ingredients. It contains neither gluten nor lactose.

LACASCARA® was founded by Lisah Dietrich and Constantin Müller. To find out more about us and what we do, click here .

The best way to contact us is to use our contact form .

There is no deposit system for spirits and drinks like LACASCARA® Spritz in Germany or the EU.

Our glass bottles are 100% recyclable. Please dispose the bottles in glass containers.

You can also find numerous ideas for what you can do with or from empty LACASCARA® bottles at: www.lacascara.de/en/pages/upcycling

We source Cascara from “Direct Trade”, from coffee farmers in Colombia and Peru. Cascara is sorted by hand and dried in the sun.

To find out more about us and what we do, click here .

We are constantly working on new innovative products. We will inform you on our website www.lacascara.de/en and on Instagram if a new product is available for purchase.

You can also register in our LACASCARA® CLUB with your email address and benefit from regular discount promotions.

Or follow us on Instagram @lacascara_aperitif and you don't miss anything!

No, you do not need a customer account and you can also order in our shop as a guest.

If you would like to register as a retailer, please click here. (We only offer our B2B-Shop for German retailers.)

The regular delivery time is 2-4 working days.

We process all orders as quickly as possible from Monday to Friday.

If your delivery address is incorrect, we will try to take the correction into account. Please send us an email directly to our support with your order number: info@lacascara.de

If your order has been sent, unfortunately we can no longer make any changes .

The shipping costs within Germany are €4.90 including VAT per order.

We deliver free of charge in Germany for orders over €49.

Here you can find further information about payment & shipping .

We are very sorry that there were problems with your order.

If your order is damaged, please use our returns portal, to send us a photo of the damaged item, at: www.lacascara.de/retoure

If an order is incomplete , you can contact us by email at info@lacascara.de .

We will take care of your request as quickly as possible.

We only offer shipping within Germany.

We are working on our launch in other countries. You can find our dealers near you here.

After shipping, you will receive a shipping notification from us by mail including your DHL tracking number.

Please also check your spam folder.

You can use the tracking number to view the exact delivery status:

DHL Tracking

We offer you the following payment methods:

Paypal, instant bank transfer, card payment (Visa, Mastercard, Maestro), Apple Pay, Google Pay, Amazon Pay.

Your order will be dispatched after successful payment.

You can find out more about payment & shipping here.

Become a LACASCARA® Club member and receive exclusive discount promotions.

We also regularly post promotions on Instagram and Facebook. Follow us and become part of our community.

Due to alcohol tax, we can only ship within Germany.

You are from Switzerland? Visit our partner shop.

If you have any questions or problems, our customer service will be happy to assist you by email: info@lacascara.de .

For inquiries regarding an order, please include your order number or invoice number.

Alternatively, you can also use our contact form .

We look forward to receiving your message by email to info@lacascara.de.

Alternatively, you can also use our contact form .

Please check out our social media profiles.

As an influencer, please use our application portal at: www.lacascara.de/influencer

It's best to send us an email to presse@lacascara.de . Our PR team will contact you as soon as possible.