Terms of service

 

LACASCARA Drinks GmbH

Wiesbadener Str. 74b

D-55252 Wiesbaden


Telephone: 0049 6134 / 58 44 560
Email: info@lacascara.de Website: www.lacascara.de
Authorized managing directors: Constantin Müller, Lisah Dietrich

Registration court: Wiesbaden District Court
Registration number: HRB 34102 VAT ID: DE360234615

1. Scope
These General Terms and Conditions (GTC) apply to all deliveries and services from LACASCARA Drinks GmbH, Wiesbadener Str. 74b, 55252 Mainz-Kastel to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.

2. Contractual partner
The purchase contract is concluded with LACASCARA Drinks GmbH, Wiesbadener Str. 74b, 55252 Mainz-Kastel

3. Conclusion of contract
The presentation of the products in the online shop does not represent a legally binding offer, but rather only a non-binding online catalog. Sales and shipping are carried out by LACASCARA Drinks GmbH. By clicking the “Add to cart” button you can add goods to the virtual shopping cart. Before placing the order, you will be given the opportunity to identify and correct input errors on a displayed website before submitting the contractual declaration. Please check your order carefully. By clicking the buy button, you place a paid order for the goods listed on the order page. Your purchase contract is concluded when we send you an order confirmation by email and the goods have been paid for.
If, after conclusion of the contract, we discover that we are permanently unable to deliver ordered goods without having to be responsible (e.g. due to force majeure, non-delivery despite timely reordering), we may withdraw from the contract. In this case, we will notify you immediately and refund any payments that have already been made.

4. Prices and shipping costs
All prices include statutory VAT and other price components. The prices apply at the time of ordering. All previous prices are therefore invalid. You can find out how long our limited offers are valid where they are displayed in the shop. Despite careful stocking, it can happen that a promotional item sells out quicker than expected. Therefore, we do not guarantee delivery. The following applies: only while stocks last. We charge delivery costs of 4.90 euros including VAT per order. For purchase values of at least 49.00 euros including VAT, we deliver free of charge within Germany. The shipping costs will be clearly communicated to you in the shopping cart system and on the order page. If alcoholic beverages are delivered, an age check will be carried out upon delivery. The costs for this age check are included in the shipping price.

5. Delivery
Delivery only in Germany. In most cases the delivery time is 3-4 working days. We will point out any different delivery times in the order confirmation. If there are short-term, unexpected delivery delays, we will inform you immediately. This gives you the right to withdraw from the purchase. In this case there are no costs for you.​

6. Payment
Payment can be made via Paypal, Sofortüberweisung, card payment (Visa, Mastercard, Maestro), Apple Pay or Google Pay. Invoices are sent by email. Unless otherwise stated, invoices are payable without deductions within 14 days of receipt of the invoice.

7. ​Youth Protection Act
In accordance with the Youth Protection Act, we only deliver alcoholic drinks to people over the age of 18. An age query occurs immediately after you visit our online shop. We expressly ask our customers to answer these truthfully. If there is the slightest doubt, deliverers are obliged to have their identity and age confirmed by showing their identity card and to only hand over the goods to adults.

8. Dispute Resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

Withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

If you as a consumer exercise your right of withdrawal in accordance with Section 4.1, you must bear the costs of the return.

Otherwise, the regulations set out in detail below apply to the right of withdrawal.


Right of withdrawal
You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us
LACASCARA Drinks GmbH
Wiesbadener Str. 74b
55252 Mainz-Kastel

Tel.: 06134 58 44 560
Email: info@lacascara.de

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).

Optionally, you can use the cancellation form at www.lacascara.de/policies/refund-policy.

If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

In order to meet the cancellation period, it is sufficient that the notification of the exercise of the right of cancellation was sent before the cancellation period has expired.

Bottles that have their seal cut cannot be returned.


Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired.

You will bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

End of revocation
As of: May 2023